1. Introduction
Welcome to Cardiotune ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of the data we process. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website cardiotune.com and use our B2B intelligence platform.
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Data We Collect
We may collect personal information that you voluntarily provide to us when you register for a demo, contact our sales team, or sign up for our newsletter. This includes your name, email address, company name, and job title.
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
For our B2B partners (BSS Operators), Cardiotune processes fleet telemetry and aggregated rider data. This data is anonymized and processed in strict accordance with GDPR and local regulations. We do not store personally identifiable information (PII) of individual cyclists unless explicitly authorized and consented to via the end-user application.
3. How We Use Your Data
We use the information we collect for various business purposes, including:
- To provide, operate, and maintain our website and platform.
- To improve, personalize, and expand our services.
- To understand and analyze how you use our website.
- To communicate with you, including for customer service, updates, and marketing purposes.
- To prevent fraud and ensure the security of our platform.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
Your Cookie Choices
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us: